ok222 Privacy Policy – How We Handle Your Personal Data

This Privacy Policy applies to all personal data collected and processed by ok222 ("ok222", "we", "us") in connection with your use of the ok222 platform at ok222.life, including all games, betting products, live cricket score features, deposit and withdrawal services, and customer support channels.

ok222 is the data controller responsible for the personal information you provide when registering and using the platform. This policy is written in plain English and is directed at users in Pakistan. We have deliberately avoided legal jargon where possible — the goal is that you actually understand what we do with your data, not that you skip over it because it is unreadable.

By creating an account on ok222, you acknowledge that you have read and understood this Privacy Policy. This policy forms part of ok222's Terms and Conditions. If you do not agree with how we handle data, please do not create an account or continue using the platform.

ok222 collects personal data in three main ways: information you provide directly, information generated automatically through your use of the platform, and in some cases information from third-party verification providers. Here is a breakdown of each category.

Information you provide directly:

• Full name and date of birth (required at registration).
• Email address and Pakistani mobile phone number.
• Username and password (password stored in hashed form — never in plain text).
• Identity verification documents: CNIC, passport or other government-issued photo ID.
• Payment information: Easypaisa or JazzCash mobile number, bank account details for IBFT, or card details for Visa/Mastercard transactions. Card numbers are not stored by ok222 — they are handled by our payment processors.
• Source-of-funds documentation when requested for large withdrawals.
• Communications: any messages, emails or live chat transcripts with ok222 support.

Information collected automatically:

• IP address and approximate geographic location.
• Device type, operating system, browser and screen resolution.
• Session data: login timestamps, pages visited, time spent on each section.
• Betting activity: all bets placed, markets selected, stake amounts and outcomes.
• Deposit and withdrawal transaction history.
• Cookies and similar tracking technologies (detailed in Section 8).

Information from third parties:

• Identity verification results from KYC (Know Your Customer) service providers.
• Payment confirmation data from Easypaisa, JazzCash, NayaPay, SadaPay and banking partners.
• Fraud detection signals from anti-fraud and risk management service providers.

ok222 uses your personal data for the following purposes. We have listed the specific reason for each use so you can see exactly why each piece of data is processed.

ok222 does not use your data for any purpose not listed in this table. If we intend to introduce a new use, we will update this policy and notify you accordingly.

Every time ok222 processes your personal data, we do so on a recognised legal basis. The four legal bases we rely on are:

• Contract performance: Processing is necessary to fulfil the agreement between you and ok222 — i.e. running your account, settling bets, processing payments.
• Legal obligation: Processing is required to comply with laws applicable to ok222's operating licence — for example, KYC verification, responsible gaming obligations and financial crime reporting.
• Legitimate interest: Processing serves ok222's or a third party's legitimate interest where that interest is not overridden by your rights. This covers fraud prevention, platform security and anonymised analytics.
• Consent: For optional processing such as marketing communications and certain cookies. You can withdraw consent at any time without it affecting your ability to use ok222's core services.

ok222 does not sell your personal data. We share data only when it is necessary and only with the categories of recipients described below. All third parties who receive data from ok222 are contractually required to handle it in accordance with applicable data protection standards.

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners and card networks receive payment information solely to process your transactions.
• Identity verification providers: KYC service providers receive the documents and information you submit for age and identity verification. These providers are bound by strict confidentiality obligations.
• Fraud and risk management providers: Anti-fraud services receive device identifiers and behavioural signals to detect unusual activity. No betting content or financial amounts are shared with these providers — only risk signals.
• Game content providers: Where ok222 offers games developed by third-party studios, those studios may receive a session identifier to deliver the game. They do not receive your full profile, payment details or betting history.
• Regulatory and law enforcement authorities: ok222 will disclose data to regulatory bodies or law enforcement when legally required to do so. We will inform you of any such disclosure unless legally prohibited from doing so.
• Professional advisers: Legal, accounting and compliance advisers may access data where strictly necessary for their professional function. All are bound by confidentiality.

ok222 takes data security seriously and has implemented a range of technical and organisational measures to protect your personal information:

• SSL/TLS encryption: All communication between your browser or device and ok222's servers is encrypted using TLS 1.2 or higher. The padlock icon in your browser confirms this is active.
• Password hashing: Your password is never stored in plain text. ok222 uses industry-standard cryptographic hashing so that even ok222 staff cannot see your password.
• Data encryption at rest: Sensitive data including identity documents and payment references are encrypted in our databases.
• Access controls: Only authorised ok222 personnel with a specific operational need can access personal data. All access is logged and audited.
• Two-factor authentication: Available for all ok222 accounts and strongly recommended. Adds a second layer of security beyond your password.
• Regular security testing: ok222's platform undergoes periodic security assessments to identify and remediate vulnerabilities.
• Incident response: In the event of a data breach affecting your personal information, ok222 will notify affected users promptly and report to relevant authorities as required by law.

While ok222 uses best-practice security measures, no system is completely immune to risk. You also play a role in keeping your account secure — use a strong unique password, enable two-factor authentication, and contact ok222 support immediately if you suspect your account has been compromised.

ok222 retains your personal data only for as long as it is necessary for the purposes described in this policy. The general retention periods are:

• Active account data: Retained for the duration of your account. If you close your account, active profile data is deleted within 30 days, subject to the retention periods below.
• Financial transaction records: Retained for a minimum of 5 years from the date of the transaction. This is required by anti-money laundering regulations applicable to ok222.
• Identity verification documents: Retained for 5 years from account closure. This is a legal requirement under KYC regulations.
• Betting history: Retained for 2 years from the date of each bet for dispute resolution and regulatory audit purposes.
• Customer support communications: Retained for 2 years from the date of the last interaction.
• Marketing preferences and consent records: Retained for 1 year after consent is withdrawn or the account is closed, whichever is later.

When the applicable retention period expires, ok222 securely deletes or anonymises the relevant data. Anonymised data (with no ability to re-identify individuals) may be retained indefinitely for platform analytics and improvement purposes.

ok222 uses cookies and similar technologies to make the platform function correctly and to improve your experience. Here is what each type of cookie does on ok222:

You can manage your cookie preferences at any time through your account settings on ok222. Note that disabling essential and security cookies may prevent you from using the platform.

As an ok222 user, you have a number of rights in relation to your personal data. These rights are outlined below along with how to exercise each one. All rights can be exercised by contacting ok222 support at support@ok222.life.

ok222 is strictly for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you are under 18, please do not register or use ok222 in any capacity.

ok222 uses age verification during registration, including cross-referencing submitted identity documents. If we become aware that an account has been registered by a person under 18, we will immediately close that account, void all associated bets and delete the personal data to the extent permitted by law.

If you are a parent or guardian and believe your child has registered on ok222, please contact support@ok222.life immediately with details and we will investigate and act promptly.

ok222 is operated from servers that may be located outside Pakistan. Where your data is transferred to or processed in a country with different data protection standards, ok222 ensures appropriate safeguards are in place. These include:

• Contractual data protection clauses with all third-party service providers that receive your data.
• Use of service providers who operate to internationally recognised security and privacy standards.
• Regular review of third-party data handling practices by ok222's compliance function.

ok222 does not transfer your personal data to countries that lack adequate data protection frameworks without ensuring the contractual safeguards described above are firmly in place. Payment data shared with Pakistani payment processors (Easypaisa, JazzCash, etc.) remains within Pakistan and is governed by Pakistani financial regulation.

ok222 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable legal requirements. When we make material changes — for example changes to what data we collect, how long we keep it or who we share it with — we will notify all registered users by email and/or in-platform notification at least seven days before the changes take effect.

Minor changes such as clarifications or corrections that do not affect the substance of your rights may be made without advance notice. The "last updated" date at the top of this page always shows when the current version was published. We encourage you to review this page periodically so you are always aware of how ok222 handles your data.

Your continued use of ok222 after a privacy policy update takes effect constitutes your acceptance of the revised policy. If you do not agree with a material change, you may close your account before the effective date without penalty.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to make a complaint about how ok222 handles your personal data, please get in touch:

• Email: support@ok222.life — use subject line "Privacy Query" or "Data Rights Request"
• Live chat: Available 24/7 within the ok222 platform
• Response time: Privacy queries acknowledged within 48 hours; full response within 30 days

For general platform help, visit our FAQ. For information on responsible gaming tools including self-exclusion, visit our Responsible Gaming page. For the full platform rules, see our Terms and Conditions.